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Installing SilverStripe /

Getting SilverStripe up and running on your computer and on your web server.

Moderators: martimiz, Sean, Ed, biapar, Willr, Ingo, swaiba

500 Internal Server Error for CMS after fresh install

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2 Posts   2788 Views


Community Member, 31 Posts

3 November 2015 at 11:50pm

I'm trying to install the latest stable release on a client's server. Installation went without trouble. But as soon as I try to access the CMS I get a grey screen with a 500 Internal Server Error. I've tried to get more information through dev-mode but no luck. I deleted all and reinstalled. No luck still.

Has anyone else encountered this problem? The frontend is reachable just fine. Could this be a rights issue? Thankful for any ideas. Worst case I will have to fall back on 3.1 but of course 3.2 would be preferred.



Community Member, 31 Posts

4 November 2015 at 7:29am

Edited: 04/11/2015 7:29am

As I didn't have access to the log files I had to bug my provider. At first it seemed to be some sort of loop created in the .htaccess file

"[error] [client xx.xx.xx.xx] Request exceeded the limit of 8 internal
redirects due to probable configuration error. Use
'LimitInternalRecursion' to increase the limit if necessary. Use
'LogLevel debug' to get a backtrace."

In the end it turned out to be a memory issue. While the system requirements state

memory_limit = 48M

we needed to up it to 256M to work. Now it's flawless.

Hope this helps others.