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Cart clears when user goes to checkout

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4 Posts   1786 Views


Community Member, 21 Posts

1 July 2015 at 1:19pm

We are having an issue with one of our websites - user can add items to the shopping cart but once they click on the 'Go to Checkout' button the cart clears - unless you are logged in - then everything is fine.
We are running Silverstripe 2.4.7 and Ecommerce.
Any help would be greatly appreciated.


Community Member, 419 Posts

5 July 2015 at 8:53pm

Sounds like someone is clearing the session too early.
Which e-commerce module is it? And at which version (if you can find out)?


Community Member, 21 Posts

8 July 2015 at 12:52pm

Hiya, we are using the ecommerce module - sorry I can't see the version?


Community Member, 419 Posts

8 July 2015 at 9:05pm

Edited: 08/07/2015 9:09pm

The module is named 'ecommerce'?
I don't remember a module with that name for 2.4 :/

2.2 there was one I think.

It became the basis for the burnbright fork from what I recall. Perhaps try upgrading to that (in a separate dev environment!).
Otherwise I'm afraid you'll have to dig around and fix the issue yourself :(
All the info gets stored with Session, so I imagine it's something to do with that being cleared prematurely.